Administering Cisco Unified Communications Manager v7.0

Administering Cisco Unified Communications Manager (ACUCM) v7.0 provides system administrators and networking professionals with an understanding of the Cisco Unified Communication Manager System from a Level One support perspective.This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of the Cisco Unified Communication Manager concepts: clustering, route plans, digit manipulation, call admission control, survivability, media resource, and Cisco Unified Communication Manager features, all of which are important in supporting IP telephony in the enterprise network.

Delegates should meet the following prerequisites:

• Basic knowledge of IP and networking is suggested, but not required

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