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Cisco 360 Learning Program for CCIE Voice Workshop 2

Cisco 360 CCIE® Voice Advanced Workshop 2 teaches students how to use an expert-level problem-solving process, including options analysis, to support complex Cisco Unified Communications technologies and topologies. The course allows students to refine their end-to-end test-taking strategies and methods by applying these strategies and methods to four 8-hour Performance Assessment labs over five consecutive days. This approach helps to refine both time and stress-management techniques.


Delegates must bring their own laptops with them as the coursware will be provided electronically by Cisco

Attendees should meet the following prerequisites:

  • Attended Cisco CCIE Voice Advanced Workshop 1 CIEV-1 or its equivalent,or
  • Have a recorded strong attempt at the actual Cisco CCIE Voice lab.


Students must also possess a solid understanding of the core technologies that are encountered in the Cisco CCIE Voice Lab Exam. These technologies include:

  • Telephony and dial plan design skills
  • Cisco Unified Communications Manager and Cisco Unified Communications Manager Express configuration and troubleshooting skills
  • Cisco gateway and gatekeeper configuration and troubleshooting skills
  • QoS configuration and troubleshooting skills
  • Cisco Unified Contact Center Express, Cisco Unified Presence, and Cisco Unity Connection configuration and troubleshooting skills


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