Assertive Communication: An essential individual competency and team skill

This workshop will help you to feel comfortable with saying "no", without feeling guilty and to speak up in a confident and effective manner. Learn to distinguish between the three basic positions: passive, assertive and aggressive.

After the workshop, you will be able to:

• Express what you want and assert your rights.
• Prevent misunderstandings and conflicts.
• Overcome self-defeating behaviours.
• Improve the quality of your interactions with others.

Meer informatie
Brochure aanvragen